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Tele-Banking

You may make a payment by credit or debit card by calling into Merit during business hours or by leaving detailed instructions on your voice message as to form of payment information. 
For Tele-Banking please call Merit on 902-425-7444 or 800-425-2544
​To do so you would need to clearly state:
1. Name on Account
2. Merit Account Number
3. Name on Card
4.  Card Number (whether credit or debit)
5. Expiry Date on card
6. CCV on card
7.  Your Postal Code
8. Your Telephone Number
9.  Your Email Address
10. Your instruction to process the Card for amount due.

Your payment should be processed on the next Business Day. Therefore, no payment information left by Voicemail may count towards a payment made on the day in which you left the message, and your insurance may still be cancelled on that day irrespective of your request.  

It is possible that we cannot understand the information that you provided by voicemail and therefore unless you see the payment being made you may presume that it was not successfully completed.  Therefore, if you leave the information on a secure voicemail message that is not sufficient to ensure that payment was in fact made.   It probably will work, however, the onus is on you to ensure that the payment is made.  This service is offered as a convenience only.  Please note that 3rd party convenience fees apply to all Card payments.

Merit Service Desk:

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Tel:  902-425-7444
        800-425-2544

Fax: 902-422-2260

Text: 902-425-7444

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Merit House
1246 Hollis Street
Halifax, Nova Scotia
​B3J 1T6


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