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Culture

Our Family Culture
At Merit, our core values are timeless principles guiding us in all we do. These enduring beliefs of our organization are closely aligned with our mission and vision.  Our family of professionals lives and breathes these values and principles each day. As an organization, we commit to ensuring these values are consistently experienced, inside and outside of our company.  Importantly, we understand the importance of our role as partner in provider of insurance for all our insureds and our hope is that these values and principles also impact their success in life and in commercial business.

Our Core Values

Constant Improvement:
  At Merit, we value and are committed to actions that contribute to progress. We will always move ahead by proactively seeking out new perspectives or thinking and by pursuing solutions that deliver improved results.  We offer our professionals continuous education programs, to ensure our professionals are experts, and progressing with our ever changing industry.

Exceptional Sense of Urgency and Purpose: We understand that our business is nothing without our brokers and we are always looking for new ways to add value in relationships.  As our business is always changing and broker demands are constantly growing, we expect the unexpected to better anticipate and manage broker needs.

Courage: At Merit, we value and recognize acts of courage as reflected in a willingness to try new things and to be different. We are committed to stepping beyond our individual comfort zones, sometimes persevering when others surrender.

Community Involvement: We value and are committed to making a positive difference in our communities.  As a company, we support select causes and/or organizations that we believe have a positive and lasting impact in the world, and we will provide resources that best meet the needs at hand.

Family First:  At Merit, we recognize, support and respect each professional’s responsibility to his or her family. We provide a flexible working environment based on family needs while assuring that proper and effective performance is not affected such that we can provide the best service to our clients at all times.

Some Guiding Principles
We treat each other, our clients and suppliers respectfully and professionally and will not do anything that might damage our reputation.
We are accountable for the performance of ourselves and of our organization.
We  deliver what we promise.
We strive for continuous communication across all levels and channels.
We continuously look for new opportunities to learn more about our clients and their needs.
We respect and believe in the individual needs related to work/life balance.
We won’t compromise the financial position of our company or our clients.
We won’t compromise the compliance position of our company or our clients.
We respect the confidentiality of our clients.
We work as a team to deliver the best possible results.

    Merit Service Desk

    How can we help you?

Send
800-425-2544
902-425-4444
Fax: 902-422-2260

support@meritfinance.ca

Merit House
1246 Hollis Street
Halifax, Nova Scotia B3J 1T6


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